Datenschutzerklärung
Last Updated: September 25, 2026
Paw Poci respects your privacy. This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit PawPoci.com, purchase products, contact us, or otherwise interact with our store.
1. Information We Collect
Depending on how you use our website, we may collect information including:
- Name
- Billing and shipping address
- Email address
- Phone number
- Order and purchase information
- Customer-service communications
- Return and refund information
- Device and browser information
- IP address
- Website usage information
- Cookie and similar technology information
Payment details are processed through secure payment service providers. Paw Poci does not normally receive or store your complete card number.
2. How We Use Your Information
We may use information to:
- Process and fulfill purchases
- Send order confirmations and shipping updates
- Provide tracking information
- Process returns, cancellations, and refunds
- Respond to questions and customer-support requests
- Prevent fraud and unauthorized transactions
- Maintain and improve our website
- Understand website performance
- Comply with legal or regulatory obligations
- Send marketing communications where permitted and where you have not opted out
3. How We Share Information
We may disclose necessary information to service providers that help operate our business, such as:
- Shopify, ecommerce platform providers, and website-service providers that help us operate our online store
- Payment processors
- Shipping carriers
- Fulfillment providers
- Customer-support providers
- Analytics providers
- Advertising providers, where enabled
- Fraud-prevention and security providers
We provide these parties only with information reasonably necessary for the services they perform.
We may also disclose information where required by applicable law or to protect our legal rights, customers, website, or business.
4. Google and Advertising Services
These services may include technologies such as Google Analytics, Google Ads, Google Tag Manager, conversion tracking tools, and similar measurement technologies where enabled.
These providers may use cookies or similar technologies subject to their own privacy practices.
Where applicable, users may have options to limit personalized advertising or certain forms of data sharing.
5. Cookies
PawPoci.com may use cookies and similar technologies to:
- Keep the website functioning
- Maintain your shopping cart
- Remember preferences
- Understand website traffic
- Measure website performance
- Help prevent fraud
- Support analytics and advertising
Where required by applicable law, cookie preferences may be managed through available consent tools on our website.
Blocking essential cookies may affect some website functionality.
6. Payment Information
Payments are handled by authorized payment providers through our secure ecommerce checkout.
Paw Poci does not intentionally store complete credit or debit card numbers on its own servers.
7. Data Retention
We retain information for as long as reasonably necessary to:
- Provide products and services
- Complete transactions
- Maintain business and accounting records
- Resolve disputes
- Prevent fraud
- Comply with applicable legal obligations
Retention periods may vary depending on the type of information.
8. Protecting Your Information
We use reasonable administrative, technical, and organizational measures intended to protect personal information.
However, no electronic transmission or data-storage system can be guaranteed to be completely secure.
9. Your Privacy Rights
Depending on where you live, applicable law may provide rights concerning your personal information, including rights to:
- Request access
- Request correction
- Request deletion
- Obtain information about certain disclosures or uses
- Withdraw certain consent
- Opt out of certain marketing communications. Paw Poci does not sell customers' personal information for monetary compensation.
- Limit certain advertising-related uses where applicable
To submit a privacy request, contact:
We may need to verify your identity before completing certain requests.
10. Marketing Communications
You may unsubscribe from promotional emails by using the unsubscribe option included in those emails.
You may still receive transactional communications regarding orders, shipping, returns, refunds, security, or customer support.
11. International Customers
Because Paw Poci serves customers internationally, including customers in the United States and European countries, personal information may be processed in countries where our service providers operate.
Where required, we take reasonable steps to handle personal information in accordance with applicable requirements.
12. Children's Privacy
Paw Poci is not directed toward children under 13 years of age, and we do not knowingly collect personal information directly from children under 13.
13. Changes to This Policy
We may update this Privacy Policy from time to time.
When changes are made, the revised policy and updated date will be posted on this page.
14. California Privacy Rights
California residents may have additional rights under applicable privacy laws, including rights to request information about certain personal information collected, disclosed, or sold, and to request deletion where applicable. To submit a request, contact us at support@pawpoci.com
15. Do Not Track Signals
Some browsers include a "Do Not Track" feature. Because there is currently no universally accepted standard for responding to these signals, Paw Poci may not respond to all browser-based Do Not Track settings.
16. Contact Us
Questions about privacy can be sent to:
Paw Poci
Email: support@pawpoci.com
Phone / WhatsApp: +1 (929) 376-0140
Address: 5510 Broadway, Bronx, NY 10463, United States